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September 18, 2008

Processing Time for HR Transactions

Email from Laura Patterson and Laurita Thomas about processing time for HR Transactions. The email was sent to people with the following M-Pathways roles: HR TOTAL APPOINTMENT VIEW USER; HR TERMPORARY EMPLOYEE UPDATER; HR TEMPORARY EMPLOYEE VIEW.

Original message is as follows:

From: Laura Patterson and Laurita Thomas [mailto:mais.inform@umich.edu]
Sent: Thursday, September 18, 2008 4:27 PM
To: Individuals who conduct HR transactions
Subject: Processing Time for HR Transactions

Colleagues,

We are writing to inform you about a system issue that is extending the length of time required to process HR transactions that are submitted on paper. These include submittals related to newly hired faculty and non-student temporaries, appointment changes, and leaves of absence. Since the issue has not affected the electronic submittal forms used in University units, you may be unaware of the impact on transaction turnaround.

You can avoid delays by using other options whenever possible. For example:
-- Use batch processing for transactions such as additional pay, pay rate changes, and work address and phone updates.
-- Process Ann Arbor student temporary appointments online.
-- Encourage faculty and staff to use Wolverine Access self-service to change their home address and work and home phone numbers online at any time.

Resolutions:
Our teams are actively engaged with resolving the delay and our goal is to provide the fastest turnaround possible during this busy start of a new academic year.
-- Michigan Administrative Information Services (MAIS) is working in collaboration with the vendor and other universities to determine the root cause, which is related to the PeopleSoft version 9 upgrade. We have already discovered there is a consistent reduction in system response time on several of the input panels exclusively used by University Human Resources (UHR) staff to process and finalize the transactions received from campus.
-- Human Resource Records & Information Services (HRRIS) has made temporary staffing adjustments in order to more quickly process your requests until a long-term solution is reached.

In the meantime, turnaround time to complete HR transactions has lengthened to an average of five (5) business days. You can expect this to be the standard processing time required for transactions until we are able to make further adjustments to systems and/or processes. Because this is longer than the processing time we have achieved in the past, we wanted you to be aware of the issue and to know the amount of time that is now necessary before you need inquire into the processing status of your submittals.

We appreciate your support and patience.

In partnership,

Laura Patterson, Associate Vice President for Administrative Information Systems

Laurita Thomas, Associate Vice President for Human Resources

This message has been sent to people with the following M-Pathways roles:
-- HR TOTAL APPOINTMENT VIEW USER
-- HR TERMPORARY EMPLOYEE UPDATER
-- HR TEMPORARY EMPLOYEE VIEW

Posted by lburgamy at 10:51 AM | Comments (0)

September 14, 2008

Access for New HR Metrics

Email to ULs about HR Metrics, the new Web-based tool that is available to University units beginning September 15, 2008. This new tool captures HR and financial data from M-Pathways that can be used to simplify the review and analysis of data used to make strategic decisions involving human capital management and staffing trends.

Original email is as follows:
I’m writing to provide you with information about HR Metrics, the new Web-based tool that is available to University units beginning September 15, 2008. This new tool captures HR and financial data from M-Pathways that can be used to simplify the review and analysis of data used to make strategic decisions involving human capital management and staffing trends.

You may recall In March 2008 you reviewed and updated the list of individuals in your unit who received early access to HR Metrics that replaced their existing access to its predecessor, CLC Metrics. A document containing the names of the individuals who received early access to HR Metrics with drill down capability is available in the UL Document Repository .

ACCESS for HR METRICS
You may now request access to HR Metrics for additional staff in your unit through the Online Access Request System (OARS). Use the descriptions below to determine the appropriate level of access for each individual. Information about optional instructor-led training and support documentation for HR Metrics is available in My LINC (keyword: HR Metrics). Please note that there are a limited number of licenses available for HR Metrics users.

HR METRICS DRILL DOWN – This role provides access to the HR Metrics system and includes the Drill to Detail option, making it easier to see the "people behind the numbers". Users can access, generate, and modify HR Metrics reports as well as produce a list of employees who comprise the report results. This role is typically assigned to Human Resources staff.

HR METRICS NO DRILL DOWN – This role provides access to the HR Metrics system. This role allows users to access, generate, and modify HR Metrics reports.

ADDITIONAL INFORMATION
On September 19, an article regarding the HR Metrics roll-out appeared in the University HR News. Additional information regarding HR Metrics can be found on the University of Michigan Business Intelligence Web site.

Posted by lburgamy at 11:10 AM | Comments (0)

September 08, 2008

M-Reports Information For Your Financial Department Administrators

Email sent to ULs about new M-Reports Sponsored Project/Grant Reports available for Principal Investigators (PIs) and Single Administrative Points of Contact (SAPOCs). Copies of messages sent to PIs and SAPOCs were included in the original email, which ULs should use as a starting point for providing information to department administrators who may field question from sponsored PIs. The original email text is as follows:

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I’m writing to share some information with you about the new M-Reports Sponsored Project/Grant Reports available for Principal Investigators (PIs) and Single Administrative Points of Contact (SAPOCs) and to ask for your assistance. As you recall, in July you reviewed and updated the list of PIs and SAPOCs for your unit (See attached 08-01-08 e-mail message to Financial ULs from me for related information).

Tomorrow, September 9, two e-mails will be sent – one to PIs and the other to SAPOCS. Attached is the e-mail for SAPOCs from Marvin Parnes, AVP for Research and Executive Director of Research Administration. His e-mail also includes the message for Sponsored Research PIs from Teresa Sullivan, Tim Slottow, and Stephen Forrest.

YOUR ASSISTANCE IS REQUESTED
Please read the attached communications to learn about the reports and for whom they are intended. Use this text as a starting point for providing information to your department administrators who may field questions from sponsored PIs.

IMPORTANT ACCESS REMINDERS


As always, we appreciate your assistance in sending information to those individuals in your unit who need it.

Posted by lburgamy at 12:50 AM | Comments (0)

September 01, 2008

Fit Gap Analysis Wrapping Up

(Project Report Sept. 2008) Analysis activities continue, and will be completed this month. Gaps identified vary in size and complexity. None of the gaps identified to date are "show stoppers" for the project. September Project Progress Report. Documentation on analysis activities is underway.

Posted by lburgamy at 11:01 AM | Comments (0)