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June 28, 2011

CTools Outage July 2 from 1:00 a.m. to 7:00 p.m.

Hello Student Unit Liaisons, We wanted you to be aware that CTools and UM Lessons will be unavailable on July 2 from 1:00 a.m. to 7:00 p.m. During this service interruption, the database that supports CTools will be upgraded for a number of reasons, including improving infrastructure and putting in place stronger system security. We realize that selection of a time to conduct an upgrade that will result in the least disruption to critical business processes is never easy.

Ann Arbor Spring, Spring/Summer, and Summer instructors were sent the email below today. Wolverine Access can be accessed to enter grades, view class rosters and/or view teaching evaluation reports.

The Service Status web page will be utilized as it normally is with this type of system maintenance to keep you aware of the upgrade. The CTools message of the day is another way to keep abreast of CTools maintenance and other system impacts.


For Assistance or Questions
ITS Service Center
734-764-HELP (764-4357)
4HELP@umich.edu

Please let me know if you have any questions.

Laurel

Laurel Barnes
ITS AIS Manager
University of Michigan
734-615-0115

-----Original Message-----
From: Laura Patterson, Chief Information Officer Associate Vice President, ITS [mailto:targetemail@umich.edu]
Sent: Monday, June 27, 2011 9:15 AM
To: Instruc
Subject: CTools Outage July 2 from 1:00 a.m. to 7:00 p.m.

Hello,

I am writing to inform you of a service interruption scheduled for 1:00 a.m. until 7:00 p.m., Saturday, July 2, that will affect the CTools system.

During this service interruption, the database that supports CTools will be upgraded for a number of reasons, including improving infrastructure and putting in place stronger system security. We realize that selection of a time to conduct an upgrade that will result in the least disruption to critical business processes is never easy.

CTools and UM Lessons will not be available during this outage. To enter grades, view class rosters and/or view teaching evaluation reports, log into Wolverine Access.

1. Type wolverineaccess.umich.edu into your web browser.
2. Under Faculty & Staff, click Faculty Business.
3. Authenticate using your uniqname and password.
4. Click Faculty Center.
5. Confirm the appropriate term is selected.
6. Click the appropriate icon for the task you wish to complete.

Please see the Faculty Center Help page for links to helpful information.

Thank you for your patience and understanding.

Laura Patterson
Chief Information Officer and Associate Vice President, ITS

Questions or concerns about this upgrade can be addressed to:
ITS Service Center
734-764-HELP (764-4357)
4HELP@umich.edu
http://its.umich.edu/help


To: mpathways.studentliaison@umich.edu
From: Barnes, Laurel
Cc: ITS HE Leads; Fitzgerald, Tracy; Collins, Lisa; Fuentes, Emily; Kopera, Stephen
Subject: CTools Outage July 2 from 1:00 a.m. to 7:00 p.m.
Date: Monday, June 27, 2011 10:18 AM

Posted by nancyf at 08:56 AM

CTools Outage July 2 from 1:00 a.m. to 7:00 p.m.

Hello, I am writing to inform you of a service interruption scheduled for 1:00 a.m. until 7:00 p.m., Saturday, July 2, that will affect the CTools system.

During this service interruption, the database that supports CTools will be upgraded for a number of reasons, including improving infrastructure and putting in place stronger system security. We realize that selection of a time to conduct an upgrade that will result in the least disruption to critical business processes is never easy.

CTools and UM Lessons will not be available during this outage. To enter grades, view class rosters and/or view teaching evaluation reports, log into Wolverine Access.

1. Type wolverineaccess.umich.edu into your web browser.
2. Under Faculty & Staff, click Faculty Business.
3. Authenticate using your uniqname and password.
4. Click Faculty Center.
5. Confirm the appropriate term is selected.
6. Click the appropriate icon for the task you wish to complete.

Please see the Faculty Center Help page for links to helpful information.

Thank you for your patience and understanding.

Laura Patterson
Chief Information Officer and Associate Vice President, ITS

Questions or concerns about this upgrade can be addressed to:
ITS Service Center
734-764-HELP (764-4357)
4HELP@umich.edu
http://its.umich.edu/help

To: its.ora11g.ctools@umich.edu
From: Laura Patterson, Chief Information Officer and Associate Vice President, ITS
Subject: CTools Outage July 2 from 1:00 a.m. to 7:00 p.m.
Date: Monday, June 27, 2011


Posted by nancyf at 08:48 AM

June 27, 2011

Key deadline for major changes

We need to minimize changes to DAC and other data as we get closer to Go Live. Introducing too many new changes too close to Go Live, jeopardizes our success. Therefore, new changes and/or modifications will stop after September 30, 2011. However, we expect routine business activities to continue through Go Live.

What kinds of changes are we limiting?
After 9/30/11, we will limit data structure changes to DAC or Data Warehouse, which could have an impact on our data conversion processes. The limitation includes:

Any data structure changes after 09/30/11 will be subject to approval by the DART Project Management Core Team and dependent on its impact to the DART data conversion processes.


What are some examples of routine business activities we expect to continue up to Go Live?The following are examples. Email dart-project@umich.edu if you have a question about whether something is considered “business as usual.”



Posted by lburgamy at 10:41 PM

Go Live Target: March 26, 2012

It is full speed ahead as we set forth on transition. Here is a highlight of current activities in some key areas: Unit preparations (including Unit Liaison activities), Comprehensive testing, and Data conversion.

Posted by lburgamy at 10:27 PM

DART Smart Highlight

Highlighting improvements, best practices, and more. (Thanks for the suggestion, Dar Matthews!) This issue: Better tracking donor intent. Quick and easy views to see restrictions on the way gifts are spent.

Better tracking donor intent for gifts
We often need to track a donor’s intent or restriction on a gift. For example, a gift may be reserved for a particular type of student (from a specific geographic location and/or a particular academic focus).


Posted by lburgamy at 10:02 PM

June 24, 2011

RESEARCH Jun. 28 Meeting Agenda & Materials

Posted by nge at 02:53 PM

Unofficial Information Available in CRAS Data Set

The data in the CRAS data set and its associated CR01 BusinessObjects universe for Spring 2011 was loaded on June 23, 2011. The Office of Budget and Planning is performing a series of data checks and adjustments that may significantly change this preliminary data. It is strongly suggested you NOT consider the data "official" until notified. You will be notified via email when the CRAS data are official.

FOR ASSISTANCE OR QUESTIONS
Contact the ITS Service Center:
Phone: 734-764-HELP (4-4357)
Email: 4help@umich.edu
Web: its.umich.edu/help

The ITS Service Center has expanded its hours. Reach us from Monday to Friday, 7 a.m. to 6 p.m. (telephone and email) and Sunday, 1 to 5 p.m. (email only).


To: M-Pathways CRAS Data Set Users
cc: Student Administration Unit Liaisons
From: ITS-Inform [its-inform@umich.edu
Subject: Unofficial Information Available in CRAS Data Set
Date: 6/24/2011

Posted by nancyf at 10:09 AM

June 10, 2011

Official Information Available in Third Week Count Data Set

The Spring/Summer 2011 data in the M-Pathways Third Week Count data set and its related SA05 BusinessObjects universe, which was captured as of the end of business on May 23, 2011, is now official. You may use the predefined queries in the BusinessObjects UM-Maintained folder for counting purposes. For your convenience, the Official Third Week Count reports are also located on the Web at:
http://www.umich.edu/~regoff/enrollment/

FOR ASSISTANCE OR QUESTIONS:
Contact the ITS Service Center:
Phone: 734-764-4357 (4-HELP)
Email: 4HELP@umich.edu
Web: http://its.umich.edu/help

The ITS Service Center has expanded its hours. Reach us from Monday to Friday,
7 a.m. to 6 p.m. (telephone and email) and Sunday, 1 to 5 p.m. (email only).

To: Third Week Count Data Set Users
cc: Student Administration Unit Liaisons
From: ITS.Inform [its.inform@umich.edu]
Subject: Official Information Available in Third Week Count Data Set
Date: June 10, 2011


Posted by nancyf at 09:24 AM

June 09, 2011

HRMS Jun. 17 Meeting Agenda & Materials

Posted by nge at 02:45 PM

May 2011 Business Closed

May business closed on June 6, 2011. FINODS, the Financial data set and the associated BusinessObjects universes in the U-M Data Warehouse were refreshed early in the morning of June 7, 2011.

To run the monthly financial reports from FINODS, see the applicable My LINC documents at:
-- 'Run and View the Financial Report Package Using the “SOA Reports by” Options'
at: http://maislinc.umich.edu/maislinc/lang-en/management/LMS_ActDetails.asp?UserMode=0&ActivityId=30179
-- 'Run and View the Financial Report Package in M-Pathways' at: http://maislinc.umich.edu/maislinc/lang-en/management/LMS_ActDetails.asp?UserMode=0&ActivityId=29985

To learn about additional Statement of Activity report options, see the Alternatives to Printed Statements web page at:
http://www.mais.umich.edu/project_infocenter/downloads/what_else/soa_whitesheet.html

FOR ASSISTANCE OR QUESTIONS:
Contact the ITS Service Center
Phone: 734-764-HELP (764-4357)
E-mail: 4HELP@umich.edu
Web: http://its.umich.edu/help

Visit http://its.umich.edu/help to see the ITS Service Center's expanded hours, phone prompts, and contact information.
_______
This message is sent monthly to the monthendclosenotification e-mail group. This is a joinable group, which means you can add or remove yourself from this group.
Instructions are on the Web at:
http://directory.umich.edu/ldapweb-bin/page?template=subscribe-group

To: monthendclosenotification
cc: Financial Unit Liaisons
From: ITS-Inform
Subject: May 2011 Business Closed
Date: June 7, 2011

Posted by nancyf at 12:12 PM

HRMS Update, Issue #48, June 2011

The latest HRMS Update is on My LINC, and it contains information about:


• DBE Workflow – Deadline June 30, 2011
• New Estimated Retirement Date Page Added in Employee Business
• Non Student Temporary and Enhancements Added to M­Pathways – eRecruit on June 27, 2011
• Three New Student Information Page Alerts (Ann Arbor Student Temporary Employment)
• Latest News Regarding Printing Submittal Forms

Visit the HRMS Update online.

All HRMS Updates are on My LINC. Type “HRMS Update” in the Search box and click GO.

For Questions or Assistance
ITS Service Center
734-764-4357 (4-HELP)
4HELP@umich.edu
its.umich.edu/help

The ITS Service Center has expanded its service hours. Reach us Monday through Friday, 7 a.m. to 6 p.m. (phone and email); and Sunday, 1 to 5 p.m. (email).

To: M-Pathways Human Resource Users
cc: HRMS Unit Liaisons
From: its-inform@umich.edu
Subject: HRMS Update, Issue #48, June 2011
Date: June 9, 2011

Posted by nancyf at 10:35 AM

June 08, 2011

May 2011 Business is Closed

May business closed on June 6, 2011. FINODS, the Financial data set and the associated BusinessObjects universes in the U-M Data Warehouse were refreshed early in the morning of June 7, 2011.

U-M now closes the Accounting Period on the fourth (4th) business day of the subsequent month.

To run the monthly financial reports from FINODS, see the applicable My LINC documents at:

To learn about additional Statement of Activity report options, see the Alternatives to Printed Statements web page.

FOR ASSISTANCE OR QUESTIONS:
Contact the ITS Service Center
Phone: 734-764-HELP (764-4357)
E-mail: 4HELP@umich.edu
Web: http://its.umich.edu/help/

Visit http://its.umich.edu/help/ to see the ITS Service Center's expanded hours, new phone prompts, and updated contact information.

_______
This message is sent monthly to the monthendclosenotification e-mail group. This is a joinable group, which means you can add or remove yourself from this group.

To: monthendclosenotification
From: ITS-Inform
Subject: May 2011 Business Closed
Date: June 6, 2011

Posted by marialyn at 01:59 PM

June 01, 2011

BusinessObjects Performance Issues and Remediation

ITS is aware of several systemic problems regarding our BusinessObjects environment, specifically performance issues. Working with our vendor, we have planned several initiatives to fix these problems over the next 18 months. You can find details of our issues and initiatives here: http://www.mais.umich.edu/reporting/busobjs-initiatives.html.

What can you do to help?
If you experience:
• Unexpected System Timeouts,
• Errors,
• Hanging Reports,
• Inconsistent Behavior, or
• Unexpected Increase in Response Time of Queries or Reports

Please contact the ITS Service Center at
Phone: 734-764-HELP (764-4357)
Email: 4help@umich.edu
Web: http://its.umich.edu/help
Thank you for your patience.

To: BusinessObjects Users
From: its-inform@umich.edu
Subject: BusinessObjects Performance Issues and Remediation Initiatives
Date: June 01, 2011

Posted by nancyf at 01:01 PM