March 20, 2008
How are we handling Unicenter Alerts during maintenance?
Right now we receive an email or phone call to disregard an alert message because maintenance is going on. Will an incident record generate during maintenance?
Posted by ajsteven at March 20, 2008 12:04 PM
When maintenance is performed on a production box we will have a script available that will remove the server from the class A listing on Daffy. This is the list that is reference by Unicenter to determine if a incident record should be generated in MAISAid. Once the maintenance is complete the server will be added back into the list and incident generation will resume. The Alerts will continue to be seen on the Unicenter Console throughout the maintenance.
Posted by: ajsteven at March 24, 2008 11:32 AMLogin to leave a comment. Create a new account.