March 20, 2008
Will there be additional training available for ticket managers?
Posted by efruth at March 20, 2008 01:23 PM
There is no additional training required for Incident Management. The Support Group manager will be an authorizer for membership changes to their group(s) using the M2 process.
Posted by: chriscam at March 21, 2008 04:25 PMLogin to leave a comment. Create a new account.