January 21, 2013

CVC Tech Squad 2013

Please see below information posted to the MWRC MBlog - http://mblog.lib.umich.edu/MWRC/.

Welcome back for the Winter 2013 semester, and thank you for volunteering with us. Your volunteering helps to make our Tech Program a success.

Re: Absences.
All absences should be reported before 8am the day of your shift or earlier if possible. Please do both - call and email, 734/232-4120 (leaving voice message is okay), and email both Beverly and cc: Amy Schroer (our new Librarian manager) at bmckinne@med.umich.edu and alsc@med.umich.edu. All absences can be made up on the same day at a different time or subbing for someone else a different day. Below are calendar and contact info on the CVC-MWRC intranet. Thank you. Beverly

https://sitemaker.umich.edu/mwrcintranet/home
https://sitemaker.umich.edu/mwrcintranet/volunteers
Volunteers contact information
Tech Squadl (iPod) Squad volunteers calendar

Posted by bmckinne at 03:51 PM | Comments (0)

June 14, 2011

Great blog post about iPad loan programs in hospital libraries

There's a wonderful new post on iPad lending programs in hospital libraries on the blog Emerging Challenges, a column of the Journal of the European Association for Health Information and Libraries. While the post focuses on a lending program for clinicians, primarily for accessing PubMed and other biomedical research resources, it also contains great information on setting up a program, secure connections, applications, and process improvements that we can incorporate into our own lending program for patients.


Worth the read!

Posted by asarkozy at 10:06 AM | Comments (0)

May 27, 2011

Technology checkout program launched on CVC-4

I'd like to welcome CVC-4 to the iPod checkout program. This morning, after conversations with CVC-4 leadership, MWRC checked out its first laptop to a patient in the CVC-4 ICU. The nursing and desk staff have been made aware of all relevant policies, and a safe place for the laptops/iPods/iPads has been designated in the ICU. The CVC-4 Unit Host, Susan Mann, (7-7350) is our main contact person for the program.

CVC-4 will continue to refine their processes to incorporate the tech-checkout program into their workload. I'll keep you updated on any changes/improvements made to the program on their floor on this blog as they occur.

Happy Memorial Day weekend!

Posted by asarkozy at 12:41 PM | Comments (0)

October 26, 2010

Re: Missed Shifts and Subbing

Please make up missed shifts by subbing for each other. Also, there may be days when a makeup shift can be done on the same day in the afternoon. You can email our entire group for subbing requests at CVCiPodSquad@umich.edu. The iPod Volunteer calendar and individual contact info is on our intranet site on the Volunteers Page at https://sitemaker.umich.edu/mwrcintranet/volunteers. Thanks for all of your good work.

Posted by bmckinne at 11:04 AM | Comments (0)

January 04, 2010

Pandemic Precations sign

Hello volunteers,
Please note that you may see a new purple sign on patients' doors for "pandemic precations". It indicates a confirmed case of H1N1 flu. Please treat this as a "contact precations" sign - i.e. avoid entering into the room.
Thanks,
-Ruti

Posted by rvolk at 10:33 AM | Comments (0)

November 19, 2009

CVC-MWRC iPod Updates

Reminders
We're closed Thanksgiving/Thursday and Friday, 11/26-11/27 (and weekend).

Please contact me if you're interested in volunteering next semester, Winter 2010. If yes, please let me know your availability. Per the Academic Calendar, registration dates are below.

Under Graduate Students, 11/30 - 12/14/2009
Graduate Students, 11/23 - 11/25/2009

Thanks for your help. Your good work is appreciated.

Happy Thanksgiving, Beverly

Posted by bmckinne at 10:47 AM | Comments (0)

July 20, 2009

Replenishing prescriptions wallet cards on CVC4, CVC5

This message is for the iPod Squad volunteers (and FYI for the reference volunteers0

Dear Volunteers,

On your next trip please make sure you have a supply of the prescriptions wallet cards and check the holders in the public areas of those floors to see if they need to be replenished.

Also: take a look at the table tents on those floors and also on level 3 and 2A. If the arrangements look messy, please re-arrange them.

Thanks,
Ruti

Posted by rvolk at 10:30 AM | Comments (0)

February 26, 2009

Connecting the iPods to the WiFi

(this message is mostly for our reference volunteers)

Hello Volunteers,


It is always a good idea to connect iPods to the WiFi before each checkouts. The connection is created in two steps:
Step One: selecting the guest network in the iPod's Settings
Step Two: loggin in to the guest network.


In most cases all our iPods already have the guest network selected in the their Settings, but sometimes this selection is lost and needs to be re-set.


To do that locate and touch the Settings icon on the one of the main screens. (It will say Settings underneath a picture of machine parts.) Next, touch the WiFi application. When you see the screen which says Wi-Fi ON, turn it off by touching the ON button. Wait for several seconds, and then turn it back ON by touching the OFF button. Once Wi-Fi is once again ON, make sure that a checkmark appears next to guest under the Choose a Network option.

After the Guest network is selected in the Settings it will be possible to log on to it throught the Web. Every time the iPod is turned off, it logs out of the guest network, this is why you need to log back on after it is turned back on again.

To do that, tap on the Safari icon. Type in a URL. You will get a message asking you accept the website certificate. Tap "Yes". Next you will the long yellow page which is the welcome page to the guest network. Scroll down until you find the text boxes at the bottom. Type in a last name and an email address and tap "Continue". You will get another page on which you will have to tap "continue" again and you are done!

Please don't hesitate to ask me or one of our iPod Squad Volunteers to help you with this or any other iPod application.

Posted by rvolk at 11:31 AM | Comments (0)

February 09, 2009

Discharge reminders

Dear volunteers,
To help the safe return of the iPods we are implementing a new step in the procedure on CVC5.

Please read the instructions on the Intranet. This is step 2 in the Instructions for inpatients' checkout - link below

discharge reminder

Posted by rvolk at 04:11 PM | Comments (0)

Checkouts to CVC5

Dear iPod Squad volunteers,

We have had a great first week with the iPods with several checked out each day. We did have one glitch which is that one of the iPods was lost. This happened on CVC5 - the patient gave the iPod to a tech on the floor and the tech did not put it in the drop box.

This incident demonstrates how important it is to explain to users exactly how to return the iPods.

On CVC5 please make sure that you review the two options to return the iPods which are described in detail on the back side of the checkout sheet. It is not enough to show them the instructions: please review with them verbally the two options:
1. return the iPod to the volunteer who will visit the floor the next day
2. drop off the iPod in the drop-box located in the CVC5 lobby.


Next use this sentence: we ask that you do not ask a staff member to return the iPod. The safest way to avoid problems is to drop if off in the drop box.

Posted by rvolk at 03:56 PM | Comments (0)

February 05, 2009

Checkouts to patients on 2A

Dear volunteer,

We have worked out a plan with the staff on 2A to check out iPods to patients who stay there overnight for observation. 2A is where patients undergo angioplasty procedures. Sometimes the clinicians decide to keep these patients overnight for observation. In almost all cases, patients will be discharged home the next day sometime around noon.

We will let these patients check out an iPod to use while they are there. Since decisions about staying are usually made in the afternoon hours we may get a call from 2A patients in the afternoon asking for an iPod to keep overnight.

Even though these are inpatients, we will still require a driver's license from patients on 2A.

When they call, please ask if a family member can come down with their driver's license to check out the iPod. If a family member/ caregiver is not available, we will bring it upstairs.

At checkout please explain to the user's that they need to come by the Wellness Resoruce Center before they leave to return the iPod and get their driver's license back.

Please let me know if you have any questions.

-Ruti

Posted by rvolk at 09:14 AM | Comments (0)

January 30, 2009

Volunteer uniforms for iPod Squad

Dear iPod Squad volunteers,

If you have not recieved a uniform during your processing or orientation with volunteer services, please ask for a uniform when you next check in at the volunteer services office. Ask them for the jacket style royal blue uniform. The Cardiovascular Center would like all iPod Squad volunteers to wear the uniform when they go on their rounds so patients and families recognize that you are volunteering your time to provide this service for them.

Thanks,

-Ruti

Posted by rvolk at 09:39 AM | Comments (0)

January 29, 2009

Changes to the iPod Squad proceudures

Dear volunteers,

It has been almost a week since we started our iPod Checkout program. It seems like it will be a great success! thank you for helping us with the implementaion and delivery of this program.

One of the lessons we learned this week is that at the CVC the same student may be visiting the inpatient and outpatient areas. Therefore we will make a few changes to the carts: both will be identical and invlude the inpatient and outpatient checkout forms and all other supplies.

The students should coordinate with each other which floors they will visit in the building - just to make sure that they don't approach the same people twice. Please coordinate this before you start going on your rounds.

Thanks,

-Ruti

Posted by rvolk at 01:58 PM | Comments (0)