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March 30, 2009

Professional Search Procedure Change

Hello Volunteers.

When preparing the paperwork for a search (the cover letter and envelope) you will no longer need to prepare the envelope. We have recently switched to electronic postage for our mailings. This system generates a mailing label along with the postage.

We will continue to use 1st class stamps for survey and overdue notices. If you have any questions, please let me know.

Lori

Posted by monti at 03:47 PM | Comments (0)

March 18, 2009

Book Check-In Procedure - Please Review

Hello volunteers,

There seems to be some confusion regarding the process to check-in borrowed materials since we are still working with two catalogs. As a result, the procedures for material check-in during the transition from Spectrum to EOS are listed below.

Please start the check-in process by the scanning the material through Spectrum (the old catalog). After you input the material number either by typing or scanning, review the screen. If it says that the material is IN, you must then move to the EOS system.

To check-in material with EOS:
1. Open the EOS Staff Mode page
2. Enter the user name and password.
3. Point your curser on "Circulation" and click on "Check-in".
4. Scan or type the five digit material number in the text-box and click check-in button.

Working between the two catalogs can be confusing, so please do not hesitate to ask ask me any questions regarding this procedure. I will also be happy to walk you through the process as well -- just ask!

Lori

Posted by monti at 11:37 AM | Comments (0)

Please Review - Missing Information

Hello Volunteers.

I have been receiving some checkout sheets (for both books and iPods) that do not have a blue Card number OR date-of-birth listed for the patient. Since it is very important that this information be obtained, please record it each time a patron completes a transaction. Doing so will ensure that the PERC records are up-to-date should we need to get intouch with a patient if they fail to return borrowed materials.

You all do a wonderful job and your hardwork is truly appreciated. Thank you!

Lori

Posted by monti at 11:06 AM | Comments (0)

March 16, 2009

Intranet Reference Calendar

Hello Volunteers.

I needed to redo the Reference Volunteers Calendar on the PERC Intranet. Please review the calendar and see if there are any changes to your schedule that I may have failed to note. Email any changes to my attention (monti@umich.edu).

Thanks again for your help in reviewing this calendar each time you report for a shift.

Lori

Posted by monti at 01:42 PM | Comments (0)

March 11, 2009

Volunteers Contact Information

Dear volunteers,
We recently updated the Intranet to include the volunteer contact information database. It is accessible through the "Resources & Contact lists" section of the Intranet.

When you click on the page "Volunteers Contact Info" you will get a search form where you can enter a term and do a search. You can search by first and last names, as well by by shift (day of the week) and type of volunteer (to restrict your search to a reference or an iPod Squad volunteer). Since this is on the Intranet now, you can access it from home and we hope that it will make it easier to find replacements.

I hope you like this new feature,
-Ruti

Posted by rvolk at 12:59 PM | Comments (0)

March 09, 2009

PERC Staff Reference Calendar Now on Intranet

Hello Volunteers:

I am excited to tell you that the PERC reference calendar has been added to the Intranet site. To view the calendar simply click on the Reference Desk Calendar link.

Please note that you have view only access. Therefore, when you need to make a change to the calendar, please let me know via email. I will update the calendar based on your communication to me.

It would be a good habit to check this calendar each shift, just as you do with PERC Blog. In addition, this calendar can be viewed from your home the same way you view the PERC Blog from your home.

Since this calendar is now being kept on the Intranet, it is more important than ever to keep me apprised of any changes to your regular schedule. I will update this calendar each time I am made aware of a schedule change. Please continue to work with each other in finding a substitute.

If you have any questions or problems regarding this latest Intranet addition, please don't hesitate to let me know. As always, thanks for your great help!

Lori

Posted by monti at 01:59 PM | Comments (0)