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January 07, 2010

Review of iPod Procedures

This entry should be read by both PERC Staff and iPod Volunteers.

Several of you have asked me some questions regarding the Sight and Sound Program Procedures. I thought I would review these on the Blog.

1. When patrons are completing the Out-Patient form, they should be placing the name of the Patient together with the Patient's Blue Card No. OR the Patient's Date of Birth on the form. Please note on the form the name of the person whose driver's license is being held, if it is not the patient's. Remember, it does not matter whose driver's license we hold, as long as it is a valid license (or state issued identification card), i.e. not expired.

2. After cleaning the iPods and placing them on the charger, please remember to verify that the iPod is on the correct charger. You should see a battery that is partially or totally black (if completely used) on the iPod screen. This may take a few minutes to appear, so please be patient. If the device is not on the correct charger, a triangle will appear on the device screen stating "device not compatible". The older iPods can be charged using either the white or black tips; newer iPods can only be charged using the black tips. The device is fully charged when the battery is completely green.

If you would like to review the entire iPod Program Procedures, please click on the following link:


If you need further clarification on these two issues or have additional questions, don't hesistate to ask for my help. I will be glad to stop in during your shift and review the procedures with you.

Thank you for volunteering! --Lori

Posted by monti at January 7, 2010 02:23 PM


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