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August 14, 2012

MiChart: Managing Your Health Online

Hello Volunteers:

I want to let you know about MiChart, an electronic health record system, purchased from Epic Systems Corporation, that will change how UMHC staff create and access clinical information to care for patients, conduct clinical research, and secure payment across UMHS.

An important phase of this multi-year implementation, MyUofMHealth.org, an online patient portal, will go-live on Wednesday, August 15.

Patients may visit the PERC and inquire about this new online resource which will allow them to take a more active role in their health care. By signing up for the MyUofMHealth.org, patients will be connected to a secure, online health connection enabling them to schedule appointments, request prescription renewals, review health history, view immunization records and even send secure messages to their health team.

A marketing program announcing this important new electronic health record system will be launched in September. In the meantime, patients who come to the PERC inquiring about the patient portal may be given the MyUofMHealth.org website to learn more and to sign up.

I encourage you to click on the MyUofMHealth.org link to learn more in anticipation of patient inquiries. From this MyUofMHealth.org link you will be able to access additional information including FAQs, the Privacy Policy and the Terms and Conditions related to the patient portal.

Because of the "go-live" launch, there may be some initial delays and confusion as staff become comfortable with Epic and MiChart. This may be a great time to offer an iPad for checkout to PERC visitors who may be experiencing longer than ususal wait times!

Please let me know if you have any questions regarding MiChart. This has been a very busy year for the PERC with the launch of the iPads and now with the UMHS launch of MiChart we have even more changes.

Thank you all for sticking with me and taking on ever more in your role as PERC staff volunteers.


Posted by monti at 01:06 PM | Comments (0)

August 07, 2012

iPads for Checkout!

This entry should be read by both Staff and Tech Squad Volunteers.

Hello Volunteers:

We officially began loaning iPads to our patrons in the out-patient areas on August 1, 2012! For those of you who have never used an iPad, I encourage you to play with it during your volunteer shift, as time allows.

The procedures for loaning the iPads are very similar to how we loan laptops. A PowerPoint presentation has been created that explains in more detail what is involved in loaning out these new devices.

I have left several copies of the document on the staff desk for your use. Please do not hesitate to make comments or suggest changes where I may not have clearly explained procedures. Once everyone has had a chance to work with the iPads, use the instruction guide, and give me your comments, I will update the PERC Intranet with the iPad information.

Please know how very appreciative I am of your patience and commitment as we contine to increase our collection for patients and their families. Your are a very special group of volunteers; your ability to accept and learn whatever new device is added to our Sight and Sound Program is incredible.

Thank you! --Lori

Posted by monti at 01:45 PM | Comments (0)