March 21, 2011

Sharps Disposal Information - Procedure Update

Hello PERC Staff Volunteers:

We no longer need to process an expert search when patients request information regarding sharps disposal. Instead, we have been advised to print the Sharps Disposal Information for Patients Guide. You may click on the following link to view the handout.

Patient's requesting additional information may still be directed to the Waste Regulatory Program website at,1607,7-135-3312_4119---00.html

If you have any questions regarding this change, please don't hesitate to contact me!


Posted by monti at 03:01 PM | Comments (0)

June 10, 2009

Processing Expert Searches while Ruti is on vacation

Hello Volunteers.

Ruti will be out of the office beginning Monday, June 15th, returning Monday, July 6th. When patrons request a search, please let them know that our librarian is out of the office and that it may take longer than usual to process the search. Please advise them that they should have their information no later than the week of July 6th.

If patrons indicate that they need the search sooner, please put a note on the search with the date they would like it by.

During Ruti's absence, I will be reviewing any information packets and information RX requests; these should continue to be sent in the usual timeframe. If you have any questions, just let me know.

Thank you for all your help.

Posted by monti at 03:46 PM | Comments (0)

March 30, 2009

Professional Search Procedure Change

Hello Volunteers.

When preparing the paperwork for a search (the cover letter and envelope) you will no longer need to prepare the envelope. We have recently switched to electronic postage for our mailings. This system generates a mailing label along with the postage.

We will continue to use 1st class stamps for survey and overdue notices. If you have any questions, please let me know.


Posted by monti at 03:47 PM | Comments (0)

November 26, 2008


Dear volunteers,
Please avoid highlighting sentences and paragraphs in articles that you find for patients. As librarians our job is to provide information only, not advice, interpretation, or explanation of the information. If you want to point out to the reader where the information about his topic is, (for example if you printed an overview of colon cancer and the patron is interested only in surgery for colon cancer) just write on the first page "see page X" and then highlight the section heading if there is one. Please do not highlight in order to emphasize or explain information.



Posted by rvolk at 01:24 PM | Comments (0)