November 15, 2012

Families Facing Cancer - Additional Information

Hello PERC Staff Volunteers:

As you are aware, the Families Facing Cancer program was launched earlier this month. I have realized that I failed to instruct you as to the procedure changes for opening and closing the PERC as a result of this new program!

As part of the Opening procedures, the morning volunteers should set up the display on the lateral file. This includes the box with the bead books, the picture frame and doily, the additional bead box, the plastic small plastic envelopes for additional bead selections and the sample necklace.

When you are Closing the PERC, please place the picture frame and doily, the bead box and the small plastic envelopes along with the sample necklace in the lateral file. These items may be placed on top of the laptops that are in the plastic bags. The box with the additional bead books should be placed on the middle shelf of the (long) middle book shelf, behind the books.

I have also updated the PERC Intranet Opening and Closing Procedures to reflect these changes. Clicking on the following link will take you to the PERC Intranet site.

Please don’t hesitate to contact me if you have any questions. Thank you!


Posted by monti at 11:37 AM | Comments (0)

October 29, 2012

Digital Storytelling: Workshop for Cancer Patients and Survivors

Hello PERC Staff Volunteers:

The Patient and Family Support Services Complementary Therapies Program in conjunction with the Duderstadt Center, is sponsoring a 4-day workshop for cancer center patients and survivors, Digital Storytelling.

The workshop sessions are being held on Friday, November 2, 9, and 16, with the final session held on Monday, November 26; all sessions run from 9:30am - 1:30pm. Facilitators of the workshop are Legacy Therapist, Sibel Ozer, and Media Specialist, Ryan Wilcox.

Fliers with additional information are located outside the PERC for interested patients and survivors to take. I have also posted a flier on the PERC bulletin board. Please take a few moments during your shift to familiarize yourself with this upcoming workshop.

If any of you volunteers are interested in digital storytelling, the same workshop will be offered to Cancer Center faculty, staff and volunteers in December. The workshop for faculty, staff and volunteers is held in three sessions as opposed to the four sessions for patients and survivors. Please email me know if you are interested and I will send you the flier with the dates of the workshop for faculty, staff and volunteers.

Thanks again for all your help. If you have any questions, please let me know.


Posted by monti at 01:48 PM | Comments (0)

October 11, 2012

Families Facing Cancer Program

Hello PERC Staff Volunteers:

The Patient and Family Support Services Program, Families Facing Cancer, will be hosting a "Come and Visit" Cancer Center Tour for children ages 5 - 12 years on Saturday, November 3, from 10:00 am to Noon. Please tell visitors to the PERC who request information about talking to children regarding an adult family member's cancer about this program.

Fliers with more details are on the display rack outside the PERC window. I have also posted a copy on on our bulletin board. Please take a few moments to familiarize yourself with this flier during your shift.

Don't hesitate to contact me if you have any questions. Thank you for all your help. --Lori

Posted by monti at 11:54 AM | Comments (0)

May 08, 2012

New Resources: LibGuides Links

Good afternoon!

I've added some links to new resources I've been creating. They're called LibGuides, and they're designed to organize and display related patient-friendly resources on a variety of cancer topics. While they were originally intended to replace the Information Guides, they are going to be used to enhance the Information Guides as an additional online resource rather than act as a replacement. The Information Guides are on track to be updated over the summer, so please look for the new guides. I'll post to the blog as the new Information Guides are approved and released.

In the meantime, the LibGuides created so far are excellent resources for reference staff to use when answering questions from patients and families. The links are more direct, they contain more information, audio/visual content and practical assistance resources.

Please look over the LibGuides I've posted so far. One caveat: while all links are to respected and authoratative materials, the LibGuides have not undergone the clinical approval process, and as such should not be handed out to patients yet. These are for our internal use. The LibGuides initiative will continue through this year and next, and hopefully serve as a robust resource for patients and families and staff.

Please let me know if you have any questions. Again, I encourage you to click on the links and familiarize yourself with the resources to best serve our patrons!

Best, Alexandra

Posted by asarkozy at 02:18 PM | Comments (0)

August 30, 2011

New Books in the PERC, and some old ones removed

Good afternoon,

On your next shift, you may notice some changes in the circulating book shelves. I've weeded out many of our older, out-of-date materials from the bookshelves to make room for over 40 new books that have been catalogued and added to the collection.

We have some new and updated titles on prostate cancer, cancer survivorship, women's cancers, cancer nutrition, and many other topics. I encourage you to familiarize yourself with the collection, and point out our new additions to patrons and UMHS staff. In addition, if you know of any topics that patients ask about that we could use books on, please let me know at

Posted by asarkozy at 03:21 PM | Comments (0)

August 16, 2011

Practical Assistance Center (PAC) Info

Good afternoon again. I wanted to share information about a new Patient and Family Support Services program that was recently launched: the Practical Assistance Center (PAC). The PAC is managed by Dana Selwitz-Zacks, and staffed by two social workers who provide assistance to patients in the areas of guest assistance, financial assistance, and other practical matters.

Location: Room 1139 of the Cancer Center (directly above the PERC on Floor 1)

Hours of operation: 8:30am - 4:30pm M-F


Patients can walk-in to the center or can call the center at any time between 8:30am and 4:30pm. PERC staff can direct patients to the PAC if their needs fit the PAC's services.

The PAC's service offerings:

-a direct link for Cancer Center patients and families to UMHS programs such as the Guest assistance Program (GAP), Patient and Visitor Accommodations (PVA), and the Cancer Center Business Service Team (BST)
-Resource information and referrals for financial assistance, prescription assistance, lodging, transportation, and community resources specific to cancer care
- Assistance with form completion for patients adn families (Medicaid/Social Security, county insurance plans, disease-specific organizations)
- Written information regarding practical assistance (pamphlets, patient education materials, practical assistance resource guides)
- A direct link to community resources via our American Cancer Society (ACS) volunteer (AS: not sure if the volunteer has started yet).

I have already referred several patients to the PAC for assistance, and I am excited about this wonderful new resource for our patients and families.

Posted by asarkozy at 04:58 PM | Comments (0)

July 19, 2011

Physician and Clinic Directory Link

Hello Volunteers:

Occasionally a visitor to the PERC will ask for information regarding a doctor or clinic either at the Cancer Center or one of the other facilities of the U-M Health System. List below is a link that will help in locating the information requested.

If you have any questions, please let me know. I hope you are all having a wonderful summer!


Posted by monti at 12:13 PM | Comments (0)

February 14, 2011

Cancer Support Community

Hello Volunteers:

I want to call your attention to two upcoming programs at the Cancer Support Community (formerly The Wellness Community) that our patrons may be interested in attending.

On Wednesday, February 16, U-M faculty member and physican, Jeffrey Montgomery, MD, will host a talk on prostate cancer. Please click on this link to print a copy for interested patrons:

Then, on Thursday, March 3, U-M Child Life Specialist, Jenifer Gretzema, will host a program that explores adult cancer from a child's perspective. Please refer to the following link for a flier on this presentation:

I have also posted these fliers on the bulletin board located in the PERC. If you have any questions regarding either program, please let me know.

Thank you for all your help.


Posted by monti at 02:28 PM | Comments (0)

August 10, 2010

Additions to PERC EOS Catalog

Hello Volunteers:

When searching the PERC EOS catalog you may have noticed more hits than in previous searches. The reason for the increase is that the PERC catalog now includes holdings from the Health Education Resource Center (HERC) and the Women's Health Resource Center (WHRC) -- in addition to the Mardigian Wellness Resource Center (MWRC) holdings already included.

Should a patron wish to check-out a holding from either the HERC, the MWRC, or the WHRC, please call the appropriate center to verify that the book is available for check-out and ask the attendant to hold the book for the patron. At this time, we do not have a system in place to transfer the holding(s) "inner-library", so patrons will need to retrieve the holding(s) themselves.

If we get enough requests from the other libraries, we will look at initiating a system where materials can be transferred more efficiently. In the meantime, the contact information for each library is as follows:

Health Education Resource Center (HERC)
East Ann Arbor Health and Geriatrics Center
First Floor
4260 Plymouth Road
Ann Arbor, MI 48109
Phone: 734-647-5645 or toll free at 1-800-433-6348-6348
Fax: 734-647-6693
Hours: Monday - Friday 9:00am to 5:00pm
Closed daily from 12:30pm - 1:00pm for lunch.

Mardigian Wellness Resource Center (MWRC)
1500 E. Medical Center Drive, Room 2101
Ann Arbor, MI 48109
Phone: 734-232-4120
Fax: 734-232-4121
Hours: Monday - Friday 9:00am to 5:00pm

Women's Health Education Resource Center (WHRC)
1342 Taubman Center
Ann Arbor, MI 48109-0384
Phone: 734-936-8886
Fax: 734-936-5473
Hours: Monday - Friday 8:00am to 5:00pm

Posted by monti at 10:41 AM | Comments (0)

April 14, 2010

Nutrition Management Recipes

Hello Volunteers:

Occasionally visitors stop at the PERC and request copies of recipes that they were given by the dieticians. I am excited to let you know that these recipes can now be printed for the patron by clicking on the link below:

After clicking the link, just click again on the topic/recipe that the patron requests and then print! Let me know if you have any questions.


Posted by monti at 02:08 PM | Comments (0)

November 23, 2009

Cancer and Flu

Please see this message from the National Cancer Institute:

We are excited to announce the debut of new resource targeted toward cancer patients and survivors. Living with cancer increases a person's risk for complications from having the flu. To help prepare you, anyone you know with cancer, or anyone who has had cancer in the past, CDC's Division of Cancer Prevention and Control is answering some important questions about seasonal and 2009 H1N1 flu.

Posted by rvolk at 02:32 PM | Comments (0)

October 08, 2009

Flu information

Hello volunteers,
Lately we have been getting many questions about the flu. The gov't has put up a site with answers to many quations such as what to do if you get flu-like symptoms, guidelines for people with other health conditions, questions and answers from flu experts and more. The site also has a self-assessment tool to help individuals (18 and over) make decisions about seeking medical care if they experience cold and flu symptoms. I thought this may be helpful.
Keep heathy!

Posted by rvolk at 09:05 AM | Comments (0)

September 21, 2009

Patient Give-Aways

Hello Volunteers.

As you know, we often receive special items in the PERC that we are able to offer our patrons. From time to time the items change. Listed below are the items we currently have available to offer PERC visitors.

Now I Live Strong - Survivorship Notebook from the Lance Armstrong Livestrong Foundation

Memory Maker Breast Cancer Awareness Bracelets

I Survived Cancer But Never Won the Tour de France by Jim Chastain -- This book, written by a young man facing cancer, gives a unique perspective on living with cancer; it is at times funny, poignant and enlightening.

These items are stocked inside the display cabinet (located outside the PERC). I have an additional supply of these items at the MedInn, so please do not hesitate to offer these items to patients that you feel would benefit from them.


Posted by monti at 04:04 PM | Comments (0)

September 02, 2009

Yoga Classes

Hello Volunteers:

Please be aware that the Yoga classes offered through the U-M Cancer Cancer Patient and Family Support Services have been indefinitely cancelled.

Until a new location can be found to accommodate the classes, you may refer patients to The Wellness Community where Yoga classes are scheduled on Thursdays in September and October from 11:00am - 12:15pm. For more information, patients can call 734-975-2500 or visit The Wellness Community site at

If you have any questions, please let me know. Thank you.


Posted by monti at 03:39 PM | Comments (0)

August 07, 2009

Great new tutorial on medical terminology

Dear volunteers,
I recently learned about a great new tutorial for medical terminology:
Understanding Medical Words by the National Library of Medicine.
Check it out. I think you will enjoy it.


Posted by rvolk at 02:54 PM | Comments (0)

November 03, 2008

This is a new tool for finding clinical trials for treatment of breast cancer. Just FYI.

Posted by rvolk at 10:12 AM | Comments (0)