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Job Opportunities - Residential Program Supervisor & Referral Coordinator

Posted: January 13, 2010

The Ruth Ellis Center is seeking a Residential Program Supervisor and Referral Coordinator. The Ruth Ellis Center provides short-term and long-term residential safe space and support services for runaway, homeless and at-risk gay, lesbian, bi-attractional, transgender and questioning youth in Detroit and Southeastern Michigan.

Please email resume to info@ruthelliscenter.org or fax to (313) 865-3372.

For job summaries & requirements, click 'read more' -

RUTH ELLIS CENTER
JOB DESCRIPTION
Residential Program Supervisor & Referral Coordinator

RESPONSIBLE TO: Executive Director

JOB SUMMARY: Responsible for: (1) planning and operation of assigned residential programs, including treatment services, resident care, and all related activities; and (2) planning and operating a referral system for youth into residential programs, including treatment services, resident care, and all related activities. Maintains a high quality service program that is in compliance with all applicable regulations. Supervises residential counselors and interfaces closely with those responsible for fiscal, communication and public relations, development, admissions, research and evaluation, personnel, and building maintenance.

JOB STATUS: Full Time Exempt

PRIMARY FUNCTIONS—Residential Program Supervisor:

1. Responsible for operation of assigned residential programs, including treatment, household, and managerial processes, as well as other functions vital to optimal functioning of the program.

2. Serves as the agency’s primary liaison to outside individuals and agencies involved in, or necessary to, the treatment of youth to whom they are assigned. Serves as main contact with the Department of Human Services.

3. Manages the daily structure and functioning of the program to assure conformance and compliance to governmental regulations and written agency policies and procedures including all licensing requirements with the Department of Human Services.

4. Responsible for communicating the needs of the residential program and drop in center to the Executive Director as well as ensuring prompt response to these needs.

5. Provides on-call coverage to the residential program.

6. Sees that high quality professional services are provided as prescribed by professional standards.

7. Interprets agency philosophy, objectives and program goals. Familiar with all agency policies and procedures, and ensures that they are followed.

8. Monitors clinical and managerial functioning of program staff and provides direct supervision of residential counselors, as well as other program and support staff where necessary. Responsible for written evaluations of assigned staff. Ensures all evaluations are promptly completed.


PRIMARY FUNCTIONS—Referral Coordinator:

1. Responsible for the operation of a referral process of youth from the Drop In Center and Street Outreach Programs into assigned residential programs, including treatment, household, and managerial processes, as well as other functions vital to optimal functioning of the program.

2. Responsible for the supervision, management, and professional development of assigned staff in establishing and maintaining a therapeutic environment.

3. Responsible for communicating needs of the drop in center to the Executive Director as well as ensuring prompt response to these needs.

4. Provides on-call coverage to the referrals into the residential program.

5. Responsible for indentifying psychosocial support opportunities for Drop In Center youth.

OTHER RESPONSIBILITIES:

1. Participates in planning regarding admissions, discharge and inter-unit transfer of residents.

2. Establishes and maintains specialized services outside of the scope of the agency, for assigned youth.

3. Establishes and maintains a referral system for youth into residential care.

4. Responsible for the fiscal management of the program.

5. Schedules regular meetings with each staff member under their supervision, monitoring performance and progress in a systematic fashion as designated by agency policy.

6. Coordinates and maintains the client tracking system.

7. Knowledgeable and up-to-date on regulations and procedures that govern responsibility for young people in 24-hour residential care. Monitors compliance with health, zoning, residential and other regulations.

8. Keeps communication open between program staff and administration.

9. Responsible for overseeing intra/inter agency reports. Reviews and signs off on incident reports, accident reports, and other reports pertinent to program activities, such as requisitions and timesheets.

10. Encourages good community relations, and monitors and manages community issues concerning the residential program. Maintains positive image in all communities where programs are located.

12. Interface with other program supervisors in the agency’s service system to ensure maximum use of resources by project participants.

13. Responsible for the development of a team and learning approach to the management of the programs.

14. Supports the mission of the Ruth Ellis Center, which is to provide short-term and long-term residential safe space and support services for runaway, homeless and at-risk gay, lesbian, bi-attractional, transgender and questioning youth in Detroit and Southeastern Michigan.

WORKING CONDITIONS:

Must be able to stand/walk for up to four (4) hours per shift, push/pull up to 150 pounds during a physical restraint and bend/stoop/reach as needed. Manual dexterity required. Ability to see, hear, speak, smell and touch required. Must be able to exercise independent thinking and good judgment under all circumstances. Must be able to drive a motor vehicle.

QUALIFICATIONS:

A master’s degree in social work, sociology, psychology, guidance and counseling, business administration, criminal justice, or public administration and 2 years experience in a child caring institution or child placing agency. Strong verbal and written communication skills, public relations and marketing skills are required. Cultural competence required. Must have reliable transportation and a valid MI driver’s license.

This job description reflects the assignment of essential and other responsibilities of this position; it does not prescribe or restrict the tasks that may be assigned.

Please email resume to info@ruthelliscenter.org or fax to (313) 865-3372.

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