U-M School of Social Work

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Case Manager Job Opportunity in Washington D.C.

Posted: February 16, 2011

Named after the North Star that guided slaves towards freedom along the Underground Railroad, Polaris Project in Washington D.C. has been providing a comprehensive approach to combating human trafficking and modern-day slavery since 2002.

They are currently seeking a Case Manager to provide services to clients and coordinate psychosocial, legal, medical, translation, and shelter services and referrals.

For more information, click the 'Read more' button below.

Case Manager

Degree Required: BA, (MA/BSW Preferred)
Languages Required: English, Spanish
Additional Languages Preferred: Korean, French
Location: Washington, DC
FLSA Status: Exempt
Supervisor: Client Services Supervisor
Geographic Service Area: DC Metropolitan Area
Salary: Mid $30s commensurate with experience

Position Description:

1) Provide direct case management services to clients and coordinate psychosocial, legal, medical, translation, and shelter services and referrals.

2) Conduct outreach activities, including direct victim and community outreach activities in institutional and other settings. This may include training law enforcement, service providers, and other relevant stakeholders.

3) Participate in and contribute to Polaris Project’s crisis response team to be on-call for potential emergency referrals from law enforcement and other community organizations.

Note: Participation in the crisis response program requires flexible work hours and occasional availability during evenings and weekends.

4) Additional duties may include: management of volunteers and fellows, relationship building with other social service agencies and law enforcement, participation in task force and coalition meetings, solicitation of in-kind and other donations and participation in fundraisers/other relevant events.

5) Provide assistance with certain duties as required to provide support to the Client Services team.

6) Assist with the operation of the transitional housing and the job training programs.

Client Population:
Survivors of sex trafficking or labor trafficking. Clients will include foreign national survivors, as well as U.S. citizen/LPR survivors of trafficking.

Client Service Philosophy:
Polaris Project’s Client Services team provides a positive, safe, supportive and empowering environment for trafficking victims. The Client Services team provides comprehensive services to each client based on their unique needs. The philosophy guiding Polaris Project’s client service provision is strengths-based, client-centered, and culturally and linguistically sensitive throughout all phases of the clients’ healing process.

Polaris Project uses the empowerment model of service delivery, encouraging the clients to actively make choices about every single aspect of his/her life. Clients are encouraged to take the initiative in the development of their own service plan and to lead the process of establishing and reaching their goals. The empowerment model profoundly changes the expectation of the client and his/her role – from passive participant to manager of his/her own life and collaborator within his/her social support network.

Emotional maturity, stability, and resilience are required, along with excellent social skills that facilitate authentic, empathetic, and friendly communication. Case managers must demonstrate experience, comfort, and sensitivity working in multi-cultural environments. Additionally, the ability to abide by professional boundaries and strict confidentiality rules is required.

• Fluent in Spanish
• One or more years experience providing direct client services, with demonstrated competency in effective service provision and case management, preferably to survivors of trafficking in persons, trauma, domestic violence, sexual assault, and/or another related field;
• Demonstrated interest/knowledge of the human trafficking field;
• Demonstrated passion for social justice, human rights, and gender issues;
• Experience working in multicultural environments;
• Positive, flexible and energetic attitude;
• Emotional maturity and stability;
• Comfort and sensitivity when working with survivors of commercial sexual exploitation;
• Driver’s license or the ability to obtain a driver’s license.

Application Instructions:
PLEASE DO NOT FAX OR MAIL YOUR APPLICATION. All application materials should be sent to applications@polarisproject.org The deadline for application is rolling, until a candidate is chosen, so early application is advised.


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