More MTagger Usability Research

July 25, 2008

As previously mentioned, the Usability Working Group (UWG), along with our 2 fantastic and hardworking interns, have been conducting usability research on MTagger.

We've now completed 5 studies (heuristic evaluation, cognitive walk-through, interviews, an informal "guerilla" test, and a comparative evaluation). We've just completed 6 formal usability tests and are in the process of analyzing the results.

Link to MTagger Usability Reports

Posted by Suzanne Chapman at 12:18 PM. Permalink | Comments (0) | TrackBack

MTagger Usability Research

June 08, 2008

The Usability Working Group (UWG), along with our 2 fantastic and hardworking interns, is spending the summer conducting usability research on MTagger. We started by doing a heuristic evaluation and cognitive walkthrough. The goal for these evaluations was to reveal a preliminary set of issues pertaining to the usability, functionality and aesthetics of MTagger and to facilitate prioritizing further benchmarks. This report is now online.

We've also completed a "guerilla" test and we're in the process of conducting interviews and preparing for formal user tests and a survey. Reports for those studies will also be put online when they're done.

Link to MTagger Usability Reports

- Suzanne Chapman
-- UWG chair/DLPS Interface & User Testing Specialist

Posted by Suzanne Chapman at 02:22 PM. Permalink | Comments (1) | TrackBack

MTagger Update

May 19, 2008

Since its launch in late February, MTagger has grown to more than 1250 tags and almost 500 users. MTagger is the U-M Library's tagging tool -- it allows you to save and label library catalog entries, digital images, or any web page so that you can find them again and share them with others.

How does it work? You "tag" an item by typing a few words or phrases that will help you categorize the page. You can think of a tag as a label to help you find that web page again. You may choose to give a web page several tags that describe the content of the page. Later, when you want to return to that page again, you can look for pages that you've tagged accordingly. You could tag books in Mirlyn and web pages with a course number to bring together all your research materials for a class (phil389, for Philosophy 389, for example). You could tag web pages, images, and books with a keyword to see all of them at once (see books in the catalog, digital images, and web pages tagged Russia). Working on a group project? You and your fellow students can tag resources for the project across the library web site so you can all find and share them.

You can also find web pages that other people have given the same tag, and see all the tags other users have applied to the web page you saved.

We've integrated MTagger into several of the University Library's web sites. You can see tags in these places:

You can also use our "MTag This" bookmark to tag any web page at all. Just drag this image to your browser's toolbar:

MTag This Page

MTagger also has "Collections." Collections assign categories to tags. This lets you browse items according to the source of the item (for example, the library catalog, digital images, web pages, etc.). While tags themselves would allow people to serendipitously find items in other collections, the automatically-assigned "Collections" tag will help you find the kind of resource you need more quickly.

More important than the tagging functionality itself is what MTagger will allow our faculty, staff, and students to do. MTagger brings a social component to research that we have not previously had. It will allow users to share knowledge about library resources with each other, to enable quick-and-dirty subject guides to be produced, and -- we hope -- to bring researchers together via their individual tag clouds. As research moves online, chance meetings in the stacks of researchers with overlapping interests become even more rare. Through tagging, we hope to be able to recreate some of those synergistic interactions as one researcher finds a tag of interest, and through that, the other researcher.

Posted by Ken Varnum at 04:16 PM. Permalink | Comments (1) | TrackBack