March 2008

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March 22, 2008

The strange vocabulary of MAIS

I subscribed to the MAIS service management blog a couple months ago in the hopes that it would promote openness and transparency. It's turned into some strange type of FAQ, one with its own internal language.

MAIS stands for, Michigan Administrative Information Services, a department(?) which has managed to construct it's own hyper-language that mere mortals cannot understand. Witness:

Apparently there are citizens called "T2 people". T2 somehow integrates with "OLA information".

If you're not T2, apparently you might be B&F.

There are some usability issues, too: 1, 2, 3(!)

Citizens of this world seem to have trouble with acronyms and naming, too.

Find more from this foggy window into the MAIS kingdom here: http://mblog.lib.umich.edu/MAISsmNews/ If you understand any of these acronyms, or have managed to surreptitiously copy whatever cypher book they come out of, please call me urgently: 734 846 5010.

Posted by hampelm at 05:50 PM | Comments (0)

March 07, 2008

CTools acknowledges bug, fix time is enterprise-quality

CTools acknowledged that the system will send out blank notification emails, a situation apparently important enough to warrant the global message quoted below. Interesting to note is estimated time-to-fix, "a few weeks," a wait long enough to make any software developer wince. Ctools is notorious for moving slowly, but this is somewhat ridiculous.

Instructors: Blank Resource Notification Bug

Please note that a bug was introduced with the last release of CTools that causes blank Notifications to be sent from the Resources tool. Students still receive the email notification, but there is no content in the body of the email message. As a workaround to this issue we recommend using the Announcements tool when you'd like your students to know that a new Resource is avaiable. We apologize for the inconvenience and expect to have the bug fixed with the next release of CTools in a few weeks.

Posted by hampelm at 08:41 PM | Comments (0)