September 21, 2010
Recent Email Delivery Problem with email@example.com - now resolved
We became aware yesterday that certain emails addressed to firstname.lastname@example.org since August 31 did not arrive in our account as intended. This problem was due to modifications made to some of our email group addresses to address another issue, but which had unintended consequences. We sought to recover these emails, but have received confirmation that this is not possible. We reconfigured our accounts yesterday and thoroughly tested them, and all email addressed to email@example.com should reach us going forward.
If you emailed us and have not received a response, please resubmit your request. Our sincere apologies for the service disruption!