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November 20, 2006
Views of the Digital Divide: Economic, Usability, Empowerment
In case you haven't seen this. For the librarians, note this line from the section on the "Empowerment Divide"..
" ... [W]e've found that many users don't know how to use search to truly master the Web. People don't understand advanced search features, they rarely employ query reformulation, and many uncritically select the first search results."
Jakob Nielsen's Alertbox for November 20 is now online at:
http://www.useit.com/alertbox/digital-divide.html
Summary:
The economic divide is a non-issue, but the usability and empowerment divides alienate huge population groups who miss out on the Internet's potential.
Posted by pfa at November 20, 2006 11:49 AM