April 27, 2008

Unexpected RITC Data Center Services Outage

The RITC Data Center experienced a prolonged power outage this Saturday and Sunday April 26th and 27th. Some services we not available during that time. Power has been restored and affected services are now running.

If you have any questions about this issue, please contact the RITC Help Desk by emailing ritc-help@umich.edu or calling 7-6567

Posted by jkufahl at 08:22 PM | Comments (0)

October 29, 2007

Emergency Reboot of RITC FIle Service

The RITC File Service had to be rebooted Today at 10:32AM to account for a hanged process that could not otherwise be dismissed.

Posted by jkufahl at 09:33 AM | Comments (0)

October 21, 2007

Research File Service Maintenance

The research file services will be offline from 10:00AM to about 2:00PM EST Sunday October 21st 2007 for updates and regular maintenance. Access to this service will be suspended for that duration.

Posted by jkufahl at 12:04 PM | Comments (0)

July 12, 2007

RITC File Service Transitioning from POSIX Permissions to ACL's

We have been experiencing some permissions errors with our previous POSIX permissions settings. ULAM, MIP, and BioChem have decided to actively switch all RITC file service permissions from POSIX to ACL's ( access control lists) to help out. We will not be shutting down service for these changes so some users will notice small permissions changes happening in the background. If you suspect you have a permissions error please contact us right away and we will give your tech issue a higher priority.

To read more about what the heck ACL's are, we invite you to read what we read: ACL Tips

Posted by jkufahl at 03:32 PM | Comments (0)

June 28, 2007

RITC File Service Maintenance

The RITC FIle Service will be offline this Sunday July 1st from 1-4pm for hardware changes.

Posted by jkufahl at 09:30 AM | Comments (0)

June 06, 2007

ULAM File Access

ULAM file services are moving from MCIT Novell Server to the RITC Research server.

Due to the malfunction of the Novell Client I am forced to move all of the ULAM files over at once. This will take me some time as I still have a lot of files to move and reorganize. My original plan was to move everyone over on groups. However MCIT made changes to LDAP server and this forced us off of Med-Core-24, this is why the client won't login. The changes did not effect everyone but enough of us to warrant moving the entire file structure. I still do not know the complete fix for the Novell issue and MCIT is not helping. It has gotten to the point where they don't want to bother with any department that isn't directly maintained by MCIT or the Hospital.

With that said the good news is that we are moving to a new server maintained by RITC. We have more space and a more reliable and secure file server than before. The data is backed up but only for disaster recovery. We will not be able to restore data lost/deleted due to human error.(At least not at present) Ideally if you have files onthe server it is always a good idea to keep someone kind of personal backup. Whether you have aportable hard drive or back them up to a CD. If you need a backup solution please contact me. ULAM IT Support I will find you a workable solution.

I know this file move has been inconvenient and I apologize. But it has been harder on me as well. When it is complete we will be off of Novell completely and the only service we will have with MCIT is GroupWise. I believe we will be happier with the new service. More room and the annoying Novell "Out of disk space" pop ups will be gone for good!!

Posted by deneen at 11:33 AM | Comments (0)