February 21, 2007
Yep, I'm going to blog about it. Depending on who you are, you might like what I have to say, you might not, or you might not care.
First the background, in case you don't know what it is. InCircle is the Alumni Association of the University of Michigan's (my employer) version of facebook, friendster, etc. It serves as the University's directory and networking community, and also allows for posting your resume and it hosts our job board. The premise sounds great... a central location to network with alumni and students of U of M, and potentially find a job with an employer looking to get a candidate pool of Michigan graduates. It's just too bad that inCircle is an inferior product.
On the user side, and even if I didn't work for the Alumni Association, I would probably use inCircle just like I use facebook and myspace. I'd connect with friends, joins groups, and post my resume and look at jobs.
The problem lies on our side, the working/management side. We used to have a great job board and resume posting website. Jobs were posted by the same types of employers, but the better part was the resumes could be viewed by any employer. The problem with inCircle is that 1) only employers who are alumni can view resumes, 2) resumes cannot be searched easily, and 3) inCircle's company doesn't work with our organization very easily. They aren't customer service friendly, they won't make any changes we want quickly or easily, and sometimes they aren't even open to our suggestions.
This is what makes inCircle an inferior product. It could be such an exciting and more useful tool if the people who run inCircle would listen to us and make changes that would benefit our alumni and students. These problems have occurred over time, and most recently today. This is why I'm venting and blogging about this now.
Is there a point to this? Well there's a couple. If you are a U of M grad or student, please feel free to add me as a friend on inCircle... but, please also if you find a problem with it, send in your suggestion or your complaint. There are powers in numbers and sometimes it feel like there's only a few staff members at work who are fighting it.
Posted by mldarby at February 21, 2007 08:51 PM