February 01, 2013
If you think your product is not "high quality"...
In response to a recent question, "Should eLearning be higher quality?", I couldn't resist putting on my Industrial Engineering big boy pants and getting down to answer the question head on:
Quality is conformance to specification. Perhaps you want to ask, if "grade" is important.
e.g. The first iPad mini is a medium grade compared to it's concurrent iPads.
Most cheap devices can be "high quality" i.e. they conform to the specifications they were designed for. Low, medium or high grade specs.
So the question essentially becomes: Should training conform to it's design specifications, the answer is obvious: YES.
If the question is, "should training be high grade" the answer is DEPENDS. Just in time training should be low grade and disposable, but high quality. Grade is designed and decided based on shelf life.